Feedback

A growing list of letters, messages, and comments that we've received from our customers and clients. Thanks to everyone who has written to us and left us messages.


	I have used Spider Financial's NumXL 1.0 extensively for the last couple of months and I'm really impressed with it. I needed tools that were not available in SAS JMP, and I really like the way information pops up in Excel. I can't say enough about Spider Financial's knowledgeable and dedicated customer support team - they are always willing to spend whatever time it takes to find the solutions. I recommend them without reservation to anyone who needs expert time series analysis help. • Dr. Nachum Hirsh
	Simply put, Spider's products are great, and support is awesome. NumXL has taken the complexity out of developing sophisticated econometric models for my business. After looking at several alternatives, I found no other product could offer the simplicity, aesthetics, and flexibility for which NumXL delivers in spades. I use NumXL to quickly creates sophisticated models for clients with unique and challenging requirements. I can also attest to their superior customer support through their support staff. • David Banes Risk Manager, Israel
	I highly appreciate the attention and care that [customer support] pays to [their] customers. • Andras Telcs Prof. Head of Department of Quantitative Methods, University of Pannonia, Hungary
	Without a doubt, NumXL is a great product from top professionals! NumXL empowered us to build sophisticated models in Excel without any macros or coding of any sort. Furthermore, NumXL comes with a great Customers’ support; knowledgeable, fast, eager, and hardworking. I cannot recommend NumXL more highly. • Paul Ingersoll Portfolio Manager, Cedar Capital Advisors - USA
	I really can't say enough about your support team. They are a joy to work with. My problems are handled in such a prompt and professional manner that I almost forget I am engaging vendor support and not someone from my team! I think you have done a great job in combining a wonderful product with knowledgeable and responsive people to support it. • Brian Pierce Development Manager, Proprietary Trading Firm - USA
	Regarding NumXL, I like to say this product is great and support is awesome and very rapid. NumXL will not be found elsewhere on the web in such a simplified form. I use NumXL for my own research with very good results. • Michael London
	I am very pleased with NumXL. Within minutes after I installed the software, I was able to forecast volatility and correlations for several assets in my portfolio with a great ease. • Lidiya Poryazova Risk Manager, TBI Asset Management - Bulgaria
	I have been delighted with the NumXL to date, and have found it easy to use, and of immense value to my data analysis. Being able to do sophisticated time-series analysis without using other software has been an enormous benefit. The staff at SpiderXL has also been very helpful and responsive to my queries. Thank you! • Jonathan Bower Trading Strategist, USA