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Frequently Asked Questions
This collection of frequently asked questions (FAQ) provides brief answers to many common questions about the products download. It also provides links to more detailed information available from this web site. Please check here for answers before posting a question to one of the forums or before sending email to the support e-mail addresses.
You can purchase direct from Spider Financial in our online store, by calling our offices, or from one of our resellers.
Code signing is the method of using a certificate-based digital signature to sign executables and scripts in order to verify the author’s identity and ensure that the code has not been changed or corrupted since it was signed by the author. This helps users and other software to determine whether the software can be trusted.
SPIDER code-signs its programs (i.e. installer program, Add-ins, VBAi macros, spreadsheet examples, etc.) offered on the website regardless of their release status (e.g. Beta, General release, etc.). Our digital certificate is issued by the Comodo (CA).
Currently we don't provide hard copies on CDs. Our add-ins are electronically delivered via downloads. After you purchase the add-in, we will send you an email with the issued license key and a link to download the program. You may download the add-in at any time from our download area.