Frequently Asked Questions - General

You can purchase direct from Spider Financial in our online store, by calling our offices, or from one of our resellers.

NumXL is used by hundreds of financial Professionals and academics. Below, find a quick break-down of their occupations:

• Trading Strategists
• Risk Managers
• Financial Engineers
• Portfolio Managers
• Academics
• Economists

We offer a variety of resources to assist with an installation problem. Please check out the following:

1. Documentation - Getting Started, Installation Guide
2. Request support at our Self-service center
3. Frequently-asked questions (FAQ)
4. Live Support
   1. Online Live Support to discuss the issue with our support personnel through our website.
   2. On demand remote desktop support - remote desktop is a remote support tool that enables instant, secure, and trouble-free
      connections between remote computers over the web and to any point on
      the globe
   3. Phone