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Q

Can I get a hard copy of the software on a CD or DVD?

Q

Do you accept Purchase Orders (PO)?

Q

Do you provide discount to government, non-profit and academic organizations?

Q

Do you provide volume discount?

Q

For how long can I use my license? Is there an annual or renewal fee?

Q

How long will it take to get the software and license key?

Q

How to Conduct a Wire Transfer To SPIDER?

Q

I am a student. How can I get the student-only discount?

A

The student-only discount is a special offer exclusive for students and/or parents shopping for students. Through this program, students are entitled to a deeply discounted copy of NumXL for only $50.

To qualify for this sale, simply email us at sales@spiderfinancial.com from your valid school e-mail account (i.e. edu), and we will send you the promotion code to use at our online checkout store.

The coupon/voucher has a unique code and can be used only once. The voucher is active for 30-days, after which you will need to contact us again to get a new voucher.

If you do not have an .edu address, please contact one of our sales representative at 1 888-427-9486.

Q

Is the online order process secure?

Q

What if I don't like the add-in and want my money back?

Q

What payment method can I use?

Q

You offer a Lite and Pro version, but only one version is listed in checkout. Why?

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