Frequently Asked Questions

We provide an unconditional 30-day money back guarantee for all add-ins. If for any reason you are not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have many satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee.

Commonly, when our client is considering requesting a refund, he contacts us for help. We perform the installation, help him to learn and configure our software, and he becomes one of our happiest clients! We understand that even after evaluation of the demo and several weeks of software usage on your machine, it might be not the right choice for you. Although we are fine with the return of our software, we are also convinced that you’ll absolutely love our product.

To request a refund, simply contact us with your purchase details within thirty (30) days of purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund. Refunds are processed within 21 days.